Moving
Your old mail comes along, folder by folder.
EMX copies every mailbox from your current provider over IMAP, with folders, dates and flags, nothing twice. The old account keeps its mail until you cancel it.
How the move works
Organisation and domain
Create the organisation and add the domain. Nothing changes for incoming mail yet.
Add people
Each person gets a mailbox with the same address as before; shared mailboxes for info@ and the like.
Copy the mail
Each person starts the move under Settings, Import and export, with the old provider's server and app password. It runs in the background and resumes after an interruption.
Switch the MX
Publish the DNS records EMX shows. From then on new mail arrives at EMX.
Copy a second time
The move fetches only what arrived since the first run. Then you can cancel the old provider.
Common providers
Most need an app password of their own for IMAP, not the account password.
| Gmail and Google Workspace | imap.gmail.com, port 993, app password from the Google account |
|---|---|
| Microsoft 365 and Outlook.com | outlook.office365.com, port 993. Microsoft often allows IMAP only with an OAuth sign-in, which the move cannot do yet; write to us and we bring the mail across with you |
| Infomaniak | mail.infomaniak.com, port 993 |
| Hostpoint | imap.mail.hostpoint.ch, port 993 |
| Other hosting | the IMAP server your provider names, usually port 993 |
Good to know
- Messages that are too largeWhat exceeds the size stays with the old provider; EMX lists each such message with subject and folder.
- Calendar and contactsdo not come along, because EMX does not have them. Export them at the old provider.
- HelpFor a move with many mailboxes, write to us; we plan it with you.
A mailbox at your own domain, today.
Private is free and starts at once. Switch to Team when more people join.